HSBC Australia fined $35 million for scam protection failings
HSBC Bank Australia faces a $35 million fine and significant remediation payouts for failing to protect customers from scams, with the Australian Securities and Investments Commission (ASIC) and HSBC requesting a Federal Court finding against the bank. HSBC admitted to inadequate controls on its internal transfer system and delays in investigating scam cases, impacting customers who lost millions of dollars. The bank's failures led to a surge in fraudulent transactions and prolonged delays in customer support regarding locked accounts.












