WARNING: PAY2PAY IMPERSONATION SCAMS

# [](https://pay2pay.vn/en) Payment Solutions [E-Wallet](https://pay2pay.vn/en/e-wallet) [About Pay2Pay](https://pay2pay.vn/en/about-us) News Blogs [Recruitment](https://pay2pay.vn/en/tuyen-dung) ENG [Contact us](https://pay2pay.vn/en/contact-us) ENG 09/06/2026 ## WARNING: PAY2PAY IMPERSONATION SCAMS In recent months, financial fraud involving the impersonation of reputable payment service providers has become increasingly sophisticated. PayPay Joint Stock Company has identified malicious actors falsely claiming to represent Pay2Pay in order to approach users, conduct scams, and unlawfully obtain their assets. We are issuing this official notice to raise awareness and help customers proactively recognize and avoid potential fraud risks. ## Common Impersonation Tactics to Watch Out For ### Impersonation via Phone Calls and Messaging Apps Fraudsters may proactively contact customers while claiming to be Pay2Pay employees or representatives. These communications often involve alarming scenarios such as account restrictions, transaction issues, or urgent verification requests, with the goal of persuading customers to follow their instructions. ### Requests for Various Fees and Charges This is one of the most common signs of fraud. Scammers may ask customers to make payments for so-called processing fees, verification fees, taxes, security deposits, or transaction guarantees. After a customer pays one fee, additional charges are often requested, causing financial losses to escalate over time. ### Fake Websites and Social Media Channels Fraudsters may create websites, social media accounts, chat groups, or online pages that closely resemble Pay2Pay's branding, name, logo, and visual identity in order to gain customer trust. Through these fake channels, they attempt to collect personal information or persuade customers to conduct fraudulent transactions. ### Requests for Personal and Security Information During their interactions, scammers frequently ask customers to provide personal identification information, bank account details, or One-Time Passwords (OTPs), claiming that such information is required for verification or support purposes. ## Important Customer Safety Recommendations ### Never Share Sensitive Information Pay2Pay will never ask customers to provide passwords, OTP codes, national ID numbers, citizen identification details, or bank account credentials through any channel outside of our official systems. ### Never Pay Fees Requested by Third Parties Pay2Pay does not require customers to pay processing fees, taxes, verification charges, or any other payments in order to receive refunds, restore account access, or complete transactions. Any request for such payments should be treated as a scam. ### Stay Calm When Faced with Urgent Requests Scammers often create a sense of urgency to pressure victims into acting without proper verification. If you receive any unusual request, stop immediately and contact Pay2Pay through our official channels before taking any action. ### Verify Website Addresses Carefully The one and only official Pay2Pay website is: [https://pay2pay.vn](https://pay2pay.vn/) Before entering any personal information, always verify that the website domain is correct and that it uses the secure HTTPS protocol. ### Use Only Official Communication Channels Pay2Pay provides customer support exclusively through officially announced channels. Any contact from unknown phone numbers, personal messaging accounts, or unverified social media profiles should be treated with caution and considered suspicious. ### Report Suspicious Activity Immediately If you believe you have interacted with an impersonator or have accidentally disclosed sensitive information, please contact Pay2Pay immediately so that appropriate measures can be taken to minimize potential losses. ## Official Contact Information For customer support, inquiries, reports, and transactions, please use only the following official channels: **Hotline:** 1900 638899 **Email:** [info@pay2pay.vn](mailto:info@pay2pay.vn) **Website:** [https://pay2pay.vn](https://pay2pay.vn/) **Important Notice:** Any communication channel, social media account, website, or phone number not listed above is not an official Pay2Pay channel. Customers should never conduct transactions or share personal information through such channels. PayPay Joint Stock Company remains committed to working alongside our customers to build a secure, transparent, and sustainable digital payment ecosystem. PayPay Joint Stock CompanyIntermediary Payment Service License: No. 65/GP-NHNNBusiness Reg. No: 0110442628, issued by Hanoi DPI on 08/08/2023Address: 39 Ngo Thi Nham Street, Hai Ba Trung District, Hanoi, Vietnam Payment Solutions [Collection - Disbursement](https://pay2pay.vn/en/products/collection-payout) [Payment Gateway](https://pay2pay.vn/en/products/payment-gateway) [Payment Link](https://pay2pay.vn/en/products/payment-links) [Virtual Account](https://pay2pay.vn/en/products/virtual-account) [PAY2PAYPOS](https://pay2pay.vn/en/products/pos) About Pay2Pay [Contact](https://pay2pay.vn/en/contact-us) [About us](https://pay2pay.vn/en/about-us) News [All](https://pay2pay.vn/en/news) [Announcement](https://pay2pay.vn/en/news?category=announcement) [Events](https://pay2pay.vn/en/news?category=events) [Press](https://pay2pay.vn/en/news?category=press) Customer Service [Hotline\\ 1900 638899](tel:1900 638899) [Email\\ info@pay2pay.vn](mailto:info@pay2pay.vn) @ 2025 PayPay JSC. 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