Terms of Use

# TERMS OF USE These terms govern your use of our website and services. By accessing our site, you agree to be bound by these terms and conditions.  ### Version 2.0 Date: April 1st, 2025 [Download Terms of Use in PDF](https://clarityglobalinc.com/wp-content/themes/clarity/pdf/terms-of--use.pdf) ## TERMS OF USE - 1\. Introduction **1.1.** These Terms of Service ("Terms" or "Agreement") govern how Clarity Global Inc with its registered address at 222-1100 8 Ave SW, Calgary, Alberta T2P3T8, Canada, registration number 2024267623, and MSB registration number M22927420 (hereafter the "Company", "Clarity Global"), interacts with visitors and/or users to the website and individuals or entities that register to use the services ("visitors," "users," "you", "customer" or "client") through the website clarityglobalinc.com, (the "site" or the "website") and any of its subdomains, mobile applications, and related services (collectively, the "Services"). **1.2.** These Terms and Conditions together with Privacy Policy and the Fee Schedule document form a legal agreement between Clarity Global Inc. and you. **1.3.** Depending on your profile and needs the Terms may be supplemented by the following, but not limited to: - Onboarding Form; - Communication with the client through approved communication channels Form; - Source of Wealth or other declaration forms. **1.4.** The terms "we," "us," and "our," as used anywhere in this Agreement, refers to Clarity Global, together with its employees, consultants, directors, successors, affiliates, and assignees. - 2\. Acceptance of the Terms of Services **2.1.** This Agreement is entered into by and between the Company and the customer (which may be a legal entity or a natural person) who has completed the Registration and Account Opening Process and has been accepted by the Company as a customer. This Agreement governs the terms under which you may access and use the services provided via our website. By accessing and using the Service, you agree to this Agreement, Terms and Conditions, Fee Schedule and associated Privacy Statement as provided herein. If you do not agree with the policies and practices in these Terms, your choice is not to use this Site or the Services in connection with this Site. By using the Site and Services, you agree to abide by all applicable local, national, and international laws and regulations in connection with your use of the Site. You acknowledge and agree that your use of the Internet and access to the Site is solely at your own risk. **2.2.** In addition to the Terms, you should also read our [Privacy Policy](https://clarityglobalinc.com/privacy-policy/) carefully which sets out how we collect and use your personal information. The Privacy Policy is an integral part of the Terms of Use and all visitors and users of the Site and the Services are subject to it. By accessing our Site and/or opening an Account with us you acknowledge and agree to our Privacy Policy. **2.3.** The Company reserves the right to change this Agreement at any time without prior notice. You agree to continue to be bound by any amended Terms and acknowledge that the Company has no obligation to notify you of such amendments. You acknowledge that it is your responsibility to check these Terms periodically for changes and that your continued use of the Services offered by the Company following the posting of any changes to the Terms indicates your acceptance of such changes. Any changes to the Agreement will not apply to transactions performed prior to the date on which the changes become effective unless specifically agreed otherwise. The current version of the terms and conditions is always available on our website. In case you disagree with the changes, you may terminate the Agreement in accordance with the Termination section. - 3\. Definitions **3.1. "Account"** — A digital account provided by us to our customers for storing funds and execution of payment Transactions using our Services. Each Account is accessible through the Customer User Credentials provided to you by us as part of the Account opening. **3.2. "Bank"** — any credit institution or financial institution where the Account is held. **3.3. "Business Day"** — A day other than a Saturday, Sunday, or public holiday in Canada. **3.4. "Cancelled Transaction"** — A transaction that has been voided or nullified, typically due to customer request, non-authorization, or other specified circumstances. **3.5. "Conversion Rate"** — The exchange rate used by us for converting one currency into another during transactions. **3.6. "Funds"** — your funds stored electronically with us, and used for making payments or transfers as per your discretion and subject to our approval. **3.7. "Fund Transfer"** — The process of transferring funds from your Account to another account or vice versa, either within our system or with external accounts. **3.8. "Transaction"** — refers to any type of activity subject to this Agreement carried out in the Customer's Account(s). This includes, but is not limited to, fund transfers and e-money payments, depositing funds into the Account, making payments from the Account, sending funds from the account, and transferring funds to or from the Account to external accounts. **3.9. "Services"** — refers to the services available through our Site, provided by us, for account opening and the execution of any available payment Transactions through the Account. **3.10. "Privacy Policy"** — The document that outlines how we collect, use, and protect our customers' data and information. **3.11. "Reserve Account" or "Reserves"** — means an amount determined by us (of a Minimum Reserved Balance) from the client and maintained as a source of funds and which is non-interest bearing account. This Reserve is established to cover any and all actual and reasonably anticipated claims, losses, costs, penalties, and expenses that may arise in connection with the Services provided by Clarity Global Inc., such as Recall of funds, potential risks, etc, as further detailed in this Agreement. We may ask you to open a Reserve Account as per the details of clause 15 below. **3.12. "Refund"** — The process of returning the funds to the original sender's account due to cancellation, return, or other valid reasons. **3.13. "Remittance Fee"** — A fee for performing any Transaction using the Account and/or our Services, such as transferring funds from one account to another, as per Fee Schedule, which may be amended from time to time. **3.14. "Top-up" or "Funding"** — Adding funds to the customer's Account. To fund your Account balance via bank transfer, the Client must add and verify a third-party bank account. The Client must be the named holder of this third-party bank account used for the top-up. **3.15. "Transaction History"** — A record of all the Transactions the customer conducts through our Services, including payments, transfers, and account activities. **3.16. "User Credentials"** — The unique identification information the customer provides to access and use our Services and the Account, such as usernames, passwords, or security tokens. - 4\. Description of Our Services **4.1.** The Service is offered to enable you to open an Account and perform Transactions and send fund remittances from one place to the other anywhere applicable in the world. You should only use the Service to send funds to people and/or entities you have a close personal or business relationship with or trust, and never strangers, as many frauds are perpetrated over the Internet or through social networking. **4.2.** The Service is designed to allow users to send and receive funds around the world where Clarity Global offers its Service but may not be available in certain countries depending on local and/or other laws and regulations. **4.3.** If you sub