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## Personal data protection and privacy policy
This Personal Data Protection and Privacy Policy ("Policy") is a part of the Terms and Conditions of use applicable to individuals and organizations ("Customers") using products and services provided by PayPay Joint Stock Company.
This Policy describes how PayPay Joint Stock Company collects, receives, stores, aggregates, processes, uses, discloses, shares, and protects Customer information and data when accessing and using the products and services of PayPay Joint Stock Company ("Services") provided through the website, applications, and/or other available interaction channels from time to time (including interaction channels of partners with whom PayPay Joint Stock Company collaborates to provide Services).
By accessing the website/application/interaction channels, registering for an account, or using a Service, the Customer confirms and agrees that they accept the methods, requirements, and/or policies described in this Policy and consents to allow PayPay Joint Stock Company to collect, use, process, and disclose their Personal information and data as described herein.
If the customer does not consent to the collection and processing of their Personal data as described in this policy, please do not access the website, application, and interaction channels, and do not use the services of PayPay Joint Stock Company.
PayPay Joint Stock Company may amend this Policy at any time by posting it on the website: https://pay2pay.vn and/or the Pay2Pay E-wallet application, and other interaction channels of PayPay Joint Stock Company. The amended version shall take effect from the time it is posted. By continuing to use the Services of PayPay Joint Stock Company after the effective date of the changes to this Personal Data Protection and Privacy Policy, it signifies that the Customer agrees to and accepts the Policy of PayPay Joint Stock Company.
This Personal Data Protection and Privacy Policy includes the following contents:
ARTICLE 1. INFORMATION AND DATA COLLECTED
1.1. "Customer Information" under this Policy includes:
(i) Personal information, organizational information of the Customer.
(ii) All other information related to the Customer that is received, collected, processed, used, stored, shared, and protected by PayPay Joint Stock Company during the Customer's access and use of the Services.
1.2. "Personal Information" is information sufficient to accurately identify a specific individual/organization, including but not limited to:
(i) Identification information of an individual (full name, date/month/year of birth, ID card/Citizen ID/Passport, biometric data, and other information as required by law...) or identification information of an organization (Business Registration Certificate, establishment date, owner, legal representative, and other information as required by law...)
(ii) Contact information (mobile phone, email address), bank account information, and other necessary details as required by PayPay Joint Stock Company and the Law.
1.3. "Customer Data" is information in the form of symbols, text, numbers, images, sounds, or similar forms in an electronic environment created and/or generated from the Customer's use of PayPay Joint Stock Company's Services. Customer Data includes personal data, organizational data, and other data.
1.4. "Personal Data" is information (including Personal Information and other information) in the form of symbols, text, numbers, images, sounds, or similar forms in an electronic environment associated with a specific Customer or helping to identify a Customer. Personal Data includes basic Personal Data and sensitive Personal Data.
ARTICLE 2. COLLECTION AND USE OF INFORMATION AND DATA
2.1. Purpose of Information Collection and Use
PayPay Joint Stock Company and/or its Partners and Service Providers use Customer Information and Data to operate, provide, and improve the Services, for the purposes of PayPay Joint Stock Company ("Purposes"), including:
2.1.1. Providing, Personalizing, Maintaining, and Improving the Services
a) Registering, accessing, and using the services of PayPay Joint Stock Company;
b) Authenticating user information;
c) Processing transactions; sending notifications about the Customer's transactions;
d) Debt collection, dispute resolution, complaints, investigation support, risk management for the Customer during service use, preventing or rectifying fraudulent acts or other illegal activities;
e) Checking payment ability, cross-checking information accuracy, and verifying information with third parties;
f) Managing and protecting the information technology infrastructure of PayPay Joint Stock Company;
g) Ensuring security and safety for the Customer's account;
h) Assessing and managing Customer risk;
i) Storing, managing, and backing up for disaster recovery or other similar purposes;
j) Activating features to personalize the Customer's experience;
k) Other activities for the purpose of providing, personalizing, maintaining, and improving the Services.
2.1.2. Ensuring Safety and Security for PayPay Joint Stock Company's Services and for all Customers when using them.
2.1.3. Research, Development, and Security: PayPay Joint Stock Company may use the Personal Data it collects for testing, research, analysis, and product/service development. This allows PayPay Joint Stock Company to understand and analyze the needs and preferences of Customers, protect their Personal Data, improve and enhance the safety and security of its Services, develop new features, products, and services, and facilitate the development of financial, insurance, and other solutions.
2.1.4. Marketing and Promotion: Conducting marketing, advertising, surveys, and market research activities, measuring and evaluating the effectiveness of services, and improving service content through contact methods from PayPay Joint Stock Company, including but not limited to email, text messages, phone calls, and other methods by which the Customer can communicate with PayPay Joint Stock Company.
2.1.5. Legal Purposes: PayPay Joint Stock Company has a legal obligation to collect, use, or store Customer Information in certain cases, including when requested, advised, proposed, or required by legal advisors or any legal regulations, documents, or requests from local or foreign government or competent authorities. This includes but is not limited to the obligation of information disclosure, reporting as required by laws on promotions, record-keeping, auditing, investigation and resolution of complaints or disputes, compliance with court orders or other legal requirements, government documents or requests or other regulations; enforcing terms, conditions or other agreements; and protecting the rights or property of PayPay Joint Stock Company in case of claims or disputes.
2.2. Methods of Information and Data Collection
The methods by which PayPay Joint Stock Company collects Customer information and data include:
2.2.1. Information Provided by the Customer
Information the Customer provides when establishing a service relationship, cooperating, or through creating an account on the website, application, and interaction channels, or when using a new feature or product of PayPay Joint Stock Company. Specifically:
a) Full name; Date, month, year of birth; Gender;
b) Information and images of Personal Identification Documents (ID card/Citizen ID/passport);
c) Phone number;
d) A photo of the Customer's face taken via a mobile device;
e) Bank account and other payment information (debit/credit card inf
This brief was generated from the original reporting. Read the full article at the source:
Read at pay2pay.vn
